Stock is left on an outdoor dock or staging area during unloading process and pieces/cartons are removed and placed in personal vehicles.
Pieces/cartons of damaged product are accessible while awaiting return or destruction, and are removed and placed in personal belongings.
A process for direct-to-consumer shipments departing from the DC allow stock to be sent by distribution center staff via parcel shipment to unintended recipients.
Orders leaving the distribution center are not adequately verified, allowing additional pieces/cartons to be added to trucks without documentation.
Trucking companies carrying customer orders do not adequately track deliveries, allowing unintended pieces/cartons to be offloaded to undocumented destinations.
Licensee uses distinguishing master cartonmarkingsto allow immediate identification ofembargoed stock upon arrival at a distribution center. Link to Master Carton Markings best practices.
Distribution centers hold embargoed stock (including damaged stock) in segregated, monitored, limited-access areas of the facility once unloaded.
Distribution centers move arriving embargoed stock to be under continuous supervision until it is moved into secure storage.
Distribution centers restrict employee personal belongings within areas where embargoed stock is present.
Distribution centers wrap palletized embargoed stock to prevent accidental or intentional moving of cartons prior to embargo date.
BEST PRACTICES
Licensee requires piece counts during unloading of containers to verify quantities expected vs received
Licensee requires piece counts during order loading to verify correct quantities are loaded
Licensee requires trucking companies to verify and retain record of all customer deliveries to the piece level.
Staff with access rights to embargoed stock areas should be clearly distinguishable from staff without access rights.
Staff processing direct-to-consumer shipments should not be given access rights to embargoed stock.
Licensee requires periodic counts of embargoed stock held in facilities to ensure integrity.
Licensee requires distribution centers to use CCTV monitoring at points of employee and stock entry/exit from facility .
Licensee requires inspection of personal belongings and vehicles that are brought into areas where embargoed stock is present.
Licensee requires any direct-to-consumer parcel shipments to undergo supervisor verification for accuracy at the packing and at the labeling stages.
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